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Rotten Tomatoes rating no longer available on guide
Tim333
Enthusiast - Level 1
‎05-06-2018 05:09 AM

I found the Rotten Tomatoes rating a very useful tool for identifying worthwhile fimls.  Anyone know why this feature was removed?

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Re: Rotten Tomatoes rating no longer available on guide
CRobGauth
Super User
Super User
‎05-06-2018 11:21 AM

What model stb do you have?

I see it on my quantum

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Re: Rotten Tomatoes rating no longer available on guide
Tim333
Enthusiast - Level 1
‎05-06-2018 04:13 PM

Not sure of model but I had Rotten Tomatoes ratings on Guide until today.  Maybe I have a service issue.  Will follow up with service reps.  Thanks for replying.

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Re: Rotten Tomatoes
ramacd
Newbie
‎05-06-2018 04:22 PM

I also am wondering where the rotten tomatoes went with Verizon Fios? They are just gone suddenly with no comunication...

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Re: Rotten Tomatoes rating no longer available on guide
Thebobo
Enthusiast - Level 3
‎05-12-2018 03:51 PM

Same here any offiocial word? 

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Re: Rotten Tomatoes rating no longer available on guide
Thebobo
Enthusiast - Level 3
‎05-12-2018 03:58 PM

Please let us know what you find out thanks

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Re: Rotten Tomatoes
Rich_H1
Newbie
‎05-16-2018 12:15 PM

This happened to me also.  Came back yesterday (5/16) and is now gone again (5/17).

Hope Verizon is on this??

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Re: Rotten Tomatoes
Thebobo
Enthusiast - Level 3
‎05-19-2018 05:36 PM

Still waiting, been 3 weeks and nothing. Tried reseteing my box ect. Model is Motorola 7100 P2

Be nice to hear something from verizion.  

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Re: Rotten Tomatoes
CRobGauth
Super User
Super User
‎05-20-2018 06:00 PM

As this is mainly a peer to peer support forum, you will need to contact Verizon directly for info.

Try 1800Verizon or twitter @verizonsupport

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Re: Rotten Tomatoes
Rich_H1
Newbie
‎05-21-2018 05:36 AM

I spoke with a tech for over an hour. He eventually discovered that the RT rating will only be available on VMS boxes as a business decision. He then offered me to upgrade - no thanks. 

He he almost made it sound like a technical reason about consolidating databases. I don’t think it’s  about this valuable data being a premium service. 

Thats that. Too bad as I liked it. I did suggest that they move it to the front page of the guide when you scroll over a movie. He wrote it down to forward somewhere. Even though I will never see it. 🙂

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