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Select HDMI: Amazon Fire TV Stick
johnsmith987
Enthusiast

I have an Amazon Fire TV stick. I plugged it into the HDMI port. I tried using the port on the TV and the port on the Set Top Box. On both of them I go to the remote, I press TV Input at the bottom of the remote, by repeatedly pressing TV Input I am able to get to HDMI 1 and HDMI 2. But I'm unable to select either HDMI port. I tried pushing OK/Enter and TV Input again. It doesn't work. How do I fix this?

I have VZ P265v2 RC
and Motorola QIP7232 set top box

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1 Solution

Correct answers
Re: Select HDMI: Amazon Fire TV Stick
johnsmith987
Enthusiast

I called Verizon, the tech told me to switch to HDMI1 using the remote that came with the TV (not the Verizon remote). That worked.

View solution in original post

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Re: Select HDMI: Amazon Fire TV Stick
CRobGauth
Super User
Super User

The HDMI port on the STB is an output.

Not sure why switching HDMI ports onthe TV doesnt allow you to see FireStick.

Maybe try using TV remote instead.

Re: Select HDMI: Amazon Fire TV Stick
walt178
Specialist

@johnsmith987 wrote:

... by repeatedly pressing TV Input I am able to get to HDMI 1 and HDMI 2. But I'm unable to select either HDMI port.


First, I don't understand the selected part of your post.  Once you get to HDMI1 or 2, you don't need to select anything. You are there.

Second, if you are just setting up your Fire TV stick, go to the correct HDMI input and be patient. It will take a few seconds, then the set up process should start.

Also, recheck the Fire TV stick power connection.  If it doesn't have power, it won't work.

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Re: Select HDMI: Amazon Fire TV Stick
johnsmith987
Enthusiast

The power is fine.

On the screen I see "Verizon press menu to watch FIOS TV ..."

I press "TV Input" on the remote  and I see Tuner, Composite, HDMI1, HDMI2, VGA, VGA Component

By repeatedly pressing "TV Input" I navigate to the option I want (Tuner, Composite, HDMI1, HDMI2, VGA, VGA Component)

If I just stay at HDMI1 or HDMI2 it doesn't seem to select it, and the FireTV stick doesn't start. I have the stick plugged into the USB so the power should be fine. Is there a way for me to confirm that. There is no little LED or anything. I played with the FireTV remote, but got no response.

This also happens if I press Menu to go to FIOS TV and then press TV Input.

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Re: Select HDMI: Amazon Fire TV Stick
walt178
Specialist

Try this:  Completely remove the Fire TV Stick.  Then use the following instructions to connect it.  Next switch your TV to the HDMI port you connected the Stick to and see what happens. 

image

Re: Select HDMI: Amazon Fire TV Stick
johnsmith987
Enthusiast

" use the following instructions to connect it"

Did you forget a link, or forget to add the instructions?

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Re: Select HDMI: Amazon Fire TV Stick
CRobGauth
Super User
Super User

This is not the Amazon Fire forum.

I don't think this issue is FIOS related.

You can Google assistance from here.

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Re: Select HDMI: Amazon Fire TV Stick
Predator7
Specialist

@johnsmith987 wrote:

I have an Amazon Fire TV stick. I plugged it into the HDMI port. I tried using the port on the TV and the port on the Set Top Box. On both of them I go to the remote, I press TV Input at the bottom of the remote, by repeatedly pressing TV Input I am able to get to HDMI 1 and HDMI 2. But I'm unable to select either HDMI port. I tried pushing OK/Enter and TV Input again. It doesn't work. How do I fix this?

I have VZ P265v2 RC
and Motorola QIP7232 set top box


1.Remove Fire TV Stick from TV HDMI Port, just make sure TV is off

2.Unplug power source from Fire TV

3.Wait 15 minutes

4.Turn on TV

5.Plug in power source to the Fire TV Stick then insert to prefer HDMI 1 or 2 or 3

6..Press any button on the Fire TV remote,wait 30 sec on each input until you see the picture on the screen.

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Re: Select HDMI: Amazon Fire TV Stick
johnsmith987
Enthusiast
1. Remove Fire TV Stick from TV HDMI Port, just make sure TV is off
2. Unplug power source from Fire TV
3. Wait 15 minutes
4. Turn on TV
5. Plug in power source to the Fire TV Stick then insert to prefer HDMI 1 or 2 or 3
6. Press any button on the Fire TV remote,wait 30 sec on each input until you see the picture on the screen.

I unplugged the set top box from the TV. Now I have a "dumb" tv monitor.

Then I followed the instructions you gave. Still no success. I have a "no signal" message on the tv screen.

Is there anything else you can recommend.

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Re: Select HDMI: Amazon Fire TV Stick
Predator7
Specialist

@johnsmith987 wrote:
1. Remove Fire TV Stick from TV HDMI Port, just make sure TV is off
2. Unplug power source from Fire TV
3. Wait 15 minutes
4. Turn on TV
5. Plug in power source to the Fire TV Stick then insert to prefer HDMI 1 or 2 or 3
6. Press any button on the Fire TV remote,wait 30 sec on each input until you see the picture on the screen.

I unplugged the set top box from the TV. Now I have a "dumb" tv monitor.

Then I followed the instructions you gave. Still no success. I have a "no signal" message on the tv screen.

Is there anything else you can recommend.


It may be defective!Did you try on any other TV?Also make sure TV set to same HDMI Port that Fire Stick connected.

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