Set Top Box Resets Itself and Runs Diagnostic Daily
paulwmillejr
Newbie

Please help,

For whatever reason my set top box will randomly--once a day reset it self and run some diagnostic which ends up with the white diagnostic screen.

This is a real pain when you finally sit down to watch some mindless tv after a hard day at work and then your favorite program gets interrrupted.

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Re: Set Top Box Resets Itself and Runs Diagnostic Daily
TomH121
Community Leader
Community Leader

Please provide more information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Equipment Model No. ?

Set Top Box ?

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Re: Set Top Box Resets Itself and Runs Diagnostic Daily
CRobGauth
Community Leader
Community Leader

Sounds like the box is dying.

Possibly overheating.

Is there plenty enough airflow around it?

You will probably need to contact support.

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