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Set top box error code is 0
Highfrustration
Newbie
‎10-09-2018 05:12 PM

I can’t get to anyone in customer service. Does anyone know how to fix a 0 error on set top box?

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Re: Set top box error code is 0
TomH121
Super User
Super User
‎10-10-2018 08:44 AM

Please go here:

https://www.verizon.com/ForYourHome/VzRepair/VzIHA/Servicecad.aspx?ihaweb=FIX_STBREMOTE

Let us know if you found your solution .

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Re: Set top box error code is 0
ctx1050
Newbie
‎08-30-2021 05:39 PM

That link goes to a blank page.  Any help with this issue would be appreciated.

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Re: Set top box error code is 0
clem21
MVP MVP
MVP
‎08-30-2021 09:27 PM
@ctx1050 wrote:

That link goes to a blank page.  Any help with this issue would be appreciated.

First unplug power from your router. Then unplug power from your Fios box. Power up the router after 3 minutes, then power the box back up after the router stabilizes.

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