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Set top box rebooting at 3:06AM nearly every day
mancur
Newbie
‎08-18-2016 05:41 PM

I record a show from 3AM-4AM.  

At least 3 times a week now (for the last month) I'm seeing that the my set top box (DVR) reboots at 3:06AM, which of course, interrupts the show I'm recording for about 5 minutes while the box tries to recover.

It always happens at 3:06AM.

Can someone explain why this is happening?

Is this Verizon's actions?  Or is this a sign the STB is having trouble?

How can I make this stop?

Thank you.

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Re: Set top box rebooting at 3:06AM nearly every day
CRobGauth
Super User
Super User
‎08-18-2016 07:14 PM

What model DVR?

Could be hard drive is starting to fail.

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Re: Set top box rebooting at 3:06AM nearly every day
mancur
Newbie
‎08-18-2016 08:11 PM

CHS 435HDC

The reboot is always 6 minutes into my 3AM recording.  Other recordings at other times have no issue.  The time is too specific for me to believe it's a random hard drive failure -- unless Verizon has programmed their boxes to reboot at 3AM if they detect a problem.

That's the information I'm after -- why is this always happening at 3:06AM?

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Re: Set top box rebooting at 3:06AM nearly every day
CRobGauth
Super User
Super User
‎08-19-2016 04:34 PM

Can you drop the 3:06 recording one day to see if it still reboots?

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