Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Set top box

I have been sent 2 set top boxes and still can't get setup. I don't understand why its so hard to get help. I have no issues in 2 other rooms that i have cable setup. I was told by agent online that everything is fine on hook up but still after 2nd box it still doesn't work can it not be made easier to get a tech to come out and fix this.

Re: Set top box
Super User
Super User

Try moving one of the working boxes to where you want to put the new one. At least that will rule out whether the box or the cabling is the issue.