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problem

In order to watch content on, I first have to sign in with my provider, i.e., Verizon. However, when I click on Verizon, the time circle spins around and says I'm verified but then sends me right back to the MSNBC home page without allowing me to sign in.Then I'm still told that I have to sign in with my provider and I can't access any episodes or clips. So I'm back to square one. I've tried again a few times, with the same non-results. Why, and how do I fix this?