Skipping ahead in Video On Demand
lawcal
Newbie

I just switched to Quantum and find that I can no longer skip ahead while using VOD. Prior to my new service there were 8-10 minutes chapters that I could skip ahead to while using VOD. The service seems to have desappeared with this upgrade. I tried resetting the top boxes without luck. Is this a known issue with Quantum or is there a way to fix it. Chatted online with tech but did not receive a solution.

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Re: Skipping ahead in Video On Demand
CRobGauth
Community Leader
Community Leader

Never saw a chapter option for VOD even with my old boxes.

It is avaialble for DVR.

A lot fo content providers are disabling FF as well.

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Re: Skipping ahead in Video On Demand
lawcal
Newbie

not really chapter but intervals. Apparently it was a new feature. It would advance the VOD anywhere from 8-10 minutes when you pressed Next on the remote. It was a great feature but disappeared when I installed the new box.

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Re: Skipping ahead in Video On Demand
VZ_Laird
Newbie

Try it now. This functionality has been implemented.  There will always be some constraints put in place by the networks.

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Re: Skipping ahead in Video On Demand
CRobGauth
Community Leader
Community Leader

What model box do you have?

What show do you see it on?

How far can you skip ahead at a time?

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