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I just switched to Quantum and find that I can no longer skip ahead while using VOD. Prior to my new service there were 8-10 minutes chapters that I could skip ahead to while using VOD. The service seems to have desappeared with this upgrade. I tried resetting the top boxes without luck. Is this a known issue with Quantum or is there a way to fix it. Chatted online with tech but did not receive a solution.
Never saw a chapter option for VOD even with my old boxes.
It is avaialble for DVR.
A lot fo content providers are disabling FF as well.
not really chapter but intervals. Apparently it was a new feature. It would advance the VOD anywhere from 8-10 minutes when you pressed Next on the remote. It was a great feature but disappeared when I installed the new box.
Try it now. This functionality has been implemented. There will always be some constraints put in place by the networks.
What model box do you have?
What show do you see it on?
How far can you skip ahead at a time?