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Starz Play / Showtime Anytime
tpd1827
Newbie
‎05-04-2015 04:56 AM

I recently relocated to a new address.  After relocation and activation of my cable/internet, my Starz Play / Showtime Anytime account became unlinked and do not funciton.  When I attempt to relink the accounts through my fios login, the recieve a message that I am not suscribed to either service.  Any way to fix?

Thanks

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Re: Starz Play / Showtime Anytime
Verizon_Support
Customer Service Rep
‎05-06-2015 09:05 AM

Hi there!  Sorry for the delay in responding but we're happy to assist you with this.  First, without posting it here, were you asked to create a NEW username after the relocation or are you still using the OLD username from the previous address? 

We may need to access the account to link everything back up if you're still having difficulty.  Please send us a private message (to keep your account information secure) if you are still in need of assistance with this matter. 

~Eva

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