I currently have 2 HDTVs on regular DVRs and 1 HDTV on a regular STB. I want to switch to a multi-room DVR so I can watch recorded programs on any of my sets. So that would require swapping one DVR for a multi-room DVR and one DVR for a regular STB. However, I don't want go from 2 160g boxes for 2 tvs to 1 160g box for 3, effectively cutting recording capacity to 1/3. Does anyone know how to request or get a 500g multi-room? One rep told me on the phone that it can only be done online, but I can't find it anywhere. Your help much appreciated.
This link was provided in the email I got from Verizon telling me the 500 GB DVR was available:
Try clicking on it and following the steps there. See if that will take you through the process to order a 7232 like it did for me.