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TCM watch
peanutcat
Enthusiast - Level 1
‎07-16-2017 06:48 PM

I have tried to watch a movie on TCM watch, and Verizon is saying that I am not subscribed.  I have tried multiple times to verify that I am a Verizon customer without success.  I have tried on-line assistance, as well as calling customer service.  I have been on hold for an hour with customer service.  Why as a paying customer am I being treated like this?  This is unacceptable!

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Re: TCM watch
TomH121
Super User
Super User
‎07-17-2017 05:47 AM

Were you able to see TCM in the past ?

If not is TCM part of your "TV package?"

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Re: TCM watch
CRobGauth
Super User
Super User
‎07-17-2017 12:21 PM

If you log into your verizon account, you should be abe to see what channels your package includes.
That will tell you if you should have access to TCM.

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