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TMZ Widget IS Now Fixed
mm112
Specialist

The Tmz fios tv widget is now updating again as of this moment where there was a contract dispute between verizon and TMZ where for almost four months there were no updated stories there for that widget. Now it is updating again and you can launch it where it will have the most up to date news stories from that website. Unfortunately though most of the stories that are on there are all about that psycho who went on a killing spree in colorado last night in a movie theater at the midnight showing of the new batman movie. That means that all widgets are now working as they should be so there should be no issues with the fios tv widgets. I've been working behind the scenes trying to get the guide data fixed for everyone who has fios where all it took was a phone call to the ceo of verizon who is in new jersey to get him to finally light a fire under his network teams' butts to finally start making the necessary changes that would be for the better of everyone who has fios tv. The baseball widget was missing teams where i passed that on and now they are there. The logos that were missing on the guide are now all there where now the final step will be getting the most up to date data out there with regards to many of the channels that do not match at all. Now this is something that applies to all national and international channels but when it comes to your locals that is something that you will have to bring to their attention if it is an issue. You can scroll down to the bottom of the page and click on contact us where you would then choose fios tv then guide help where thanks to what i have been doing to get their attention with regards to this matter it should be a lot easier for people to get their guide data issues resolved.

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Re: TMZ Widget IS Now Fixed
mm112
Specialist

Tmz widget is now resolved and is updating. I hope that it does not get stuck again days from now where i will have to try to get someone to fix it again. With regards to the channel schedules that i mentioned that are not there or are wrong please fix them too. All widgets from what i can tell are working as they should where hopefully they will continue to update without any issues. Ideally this is how it should be. Employees helping customers and vice versa. The goal of everyone for the most part is to see to it that fios is what verizon claims that is should be where it is something that will leave the competition in awe. Thanks again.

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Re: TMZ Widget IS Now Fixed
mm112
Specialist

The tmz widget is not working again where it is not updating with the latest stories. Every single time that people can actually start to enjoy what it is that fios has to offer something goes wrong. If you were to take a look at the tmz website and what you have on your tmz widget you will see that it has not updated in a day. Now this is not a complicated issue in the sense that someone can not foward this information to the proper group to try to get it addressed as the people who read these forums have access and can contact the people who can fix these network issues like the widget issue, the on demand problem technical issues with some channels or the bad guide data that continues to exist where you have schedules that are not the latest ones where the schedules that you are running are from several years ago. You people can not afford to be this opaque. The competition at the very least makes an effort and actually tries to show a little empathy for what it is a customer is going through as they do what they can to try to assist someone rather than leaving them out in the cold to try to figure it out on their own as to how to go about fixing things. If you were to look at the guide you would see that all of your olympic channels have the wrong data there to look at whether it is nbc, msnbc, cnbc, nbc sports channel 590 and telemundo who is also broadcasting the games live. Even specifically designed to only broadcast olympic sports channels like channels 594 and 596 do not match at all. All you have are general programming messages there as opposed to who will be playing who. The same goes for many other channels on the guide which i have mentioned before like channels 1509,1548,1781 that have no schedules at all. Fix these issues please and do not continue to promote your olympic coverage if even you do not know what countries will be playing.

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Re: TMZ Widget IS Now Fixed
mm112
Specialist

Tmz widget is now resolved and is updating. I hope that it does not get stuck again days from now where i will have to try to get someone to fix it again. With regards to the channel schedules that i mentioned that are not there or are wrong please fix them too. All widgets from what i can tell are working as they should where hopefully they will continue to update without any issues. Ideally this is how it should be. Employees helping customers and vice versa. The goal of everyone for the most part is to see to it that fios is what verizon claims that is should be where it is something that will leave the competition in awe. Thanks again.

0 Likes