TNT HD, Fox Sports 1 doesn't work, frustrated customer, Verizon hasn't been helpful at all.

[gordond196]

I've been trying to get this fixed for WEEKS now, everynight I come home to watch literally the only 2 channels that I watch, and on both TVs it just doesn't work. I had a ticket open with Verizon, they never came when they were promised, the second appointment, not even a phone call they were just a no show, then they finally showed up randomly on the weekend, it was out of state helpers during the strike, they did absolutely nothing.

The problem still occurs every...single...night. I don't know why I am still paying for this service. I just called and I can't even get a rep because of high call volume? Are you freaking kidding me? I will make it a priority now to get rid of this service if I don't get any assistance. Don't leave your customers stranded.

Here are some videos of the problem, put me in touch with real tech support, I am done unplugging boxes and doing debugging for you. Get out to my home and fix the problem or cancel my plan (which I tried to tonight but can't even get a rep).

I am extremely busy with work, you guys made me take off 2 days already with no shows, did nothing and the problem still exists. Not even a follow up to see if by you doing nothing helped to fix the problem. 

https://www.youtube.com/watch?v=EwTvU3DwGII

https://www.youtube.com/watch?v=vgcUC0YGDMs

[CRobGauth]

Have you tried checking coax connections? Start at ont and make sure everything is tight.

Do that up to last splitter before you get to TVs.