Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Just one or all?
Does Internet work?
Was it running ok and just stopped or rebooted?
Usually the 0 display means that the STB is not activated. Download the Verizon In Home Agent Software and see if the STB is listed and try the troubleshooter. If that does not work call Verizon tech support.
I had the same problem and my box is a new one to replace a non-working box. I went to the My Verizon app and followed the instructions to activate a set top box. It takes a while but it worked.
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