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TV Box won't move from 0
Jos111
Newbie

i have no reception and box won't move from 0

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Re: TV Box won't move from 0
CRobGauth
Super User
Super User

Just one or all?

What model?

Does Internet work?

Was it running ok and just stopped or rebooted?

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Re: TV Box won't move from 0
Telcoguru
Master - Level 1

Usually the 0 display means that the STB is not activated. Download the Verizon In Home Agent Software and see if the STB is listed and try the troubleshooter. If that does not work call Verizon tech support.

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Re: TV Box won't move from 0
psumom1
Newbie

I had the same problem and my box is a new one to replace a non-working box. I went to the My Verizon app and followed the instructions to activate a set top box. It takes a while but it worked.

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Re: TV Box won't move from 0
kh-gary
Moderator
Moderator

In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!

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