I had an upgrade to my router and VERIZON changed my TV plan without permission.
I have been to the store 3 time and each one they called a support number and the representative said I would get my old plan back.
2 years and I'm still waiting. No phone number on web site. No live customer support on web site.
Please visit our Support page for a variety of ways to contact Verizon, or call 1-800-VERIZON for customer support.
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