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TV times out
MimiDee
Enthusiast

I keep getting the message "to continue watching tv, press the menu key.  If you do not press menu, your tv will turn off". Sure enough, when I don't press menu, the tv turns itself off.  This is SO annoying, anyone know why this happens??

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1 Solution

Correct answers
Re: TV times out
beetlejuice2
Specialist

Most likely your sleep timer was enabled during the last firmware update. It happened to a lot of us.

Go into your dvr/stb menu

Go down to settings

Go down to Set-Top Box

Over to Sleep Timer

Choose Never

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Re: TV times out
dslr595148
Super User
Super User

#1 How often does this happen?

For example everytime you turn it on.

#2 How is your TV connected to the device provided by Verizon? This could mean the DVR/STB.

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Re: TV times out
beetlejuice2
Specialist

Most likely your sleep timer was enabled during the last firmware update. It happened to a lot of us.

Go into your dvr/stb menu

Go down to settings

Go down to Set-Top Box

Over to Sleep Timer

Choose Never

Re: TV times out
MimiDee
Enthusiast

That was exactly the problem!  Thank you so much!

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Re: TV times out
Cee4
Newbie

2018 Update: 

SETTINGS

SYSTEM

MEDIA CLIENT SETTINGS

AUTO POWER OFF

NONE

OK

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Re: TV times out
LawrenceC
Community Manager
Community Manager

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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