- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We have a recurring (and of course frustrating) problem since switching to Fios that our soundbar doesn't stay paired to the TV. Probably 25-50% of the time that we turn the tv on, the soundbar doesn't come on. We go through all of the steps to re-pair it, and then a few days later it happens again. Any suggestions?
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try going into the Fios Voice Remote menu and disabling video input control. If that doesn't help try simply toggling it on and off. Just a shot in the dark.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Please provide more SPECIFIC information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION
Equipment Model Nos. ?
TV
Sound Bar
Fios
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try going into the Fios Voice Remote menu and disabling video input control. If that doesn't help try simply toggling it on and off. Just a shot in the dark.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It's a Samsung TV and a Bose sound bar. (I'd have to look really hard for the model numbers).
We have the newest fios equipment (remote and boxes) since we are new customers (<6 months)
I'm not sure what you mean by Fios.
Does that help?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How do you have the equipment wired? HDMI from Fios One to sound bar, sound bar HDMI to tv? Optical to soundbar? Details please.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had this problem with a Samsung TV and SoundBbar. I removed HDMI connection and used Optical Connection. I know there are some who think the Optical Connection is inferior. Sounds the same to me. I have 5.1 surround sound and it all works fine. No problems since making this change. It's been over 2 years now.