Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
We've had issues with our residential account's password for the last several years. Once or twice it was because we had forgotten our password, but I'm beginning to think there's another problem.
I'm trying to watch the new episode of Nathan For You (it's been very funny so far ) on Comedy Central's website. Upon clicking to sign in to FiOS, I am prompted to enter my username and password. I enter the username and password, but the page tells me either my username or password is incorrect. I'm sure that the username is correct, so I clicked "forgot password." I've gone through the password reset process twice, but when I submit the new password to be changed, I am redirected to the verizon login page, with an error code in the URL:
Upon trying to login on this page using the new password, I am once again redirected to the login page and URL with the error "Username or password is incorrect."
I am sure that I am entering the correct password. The error in the the URL is leading me to believe that this is a server-side problem. I created a new forum account (on which I am posting this message) because I could not sign in to the forums using the main account.
Anyone else ever have this issue?
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases." You can reach your profile page by clicking on your name located above your post, or at the top right of this page.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe." Please keep all correspondence regarding your issue in the private support portal.