True Blood only 6 episodes showing

[lalala]

I can only see Episodes 1-6 of True Blood on on demand.  According to HBO all 12 episodes are supposed to be available until 1/11.  Any suggestions?

[VZ_Christian]

lalala,

It certainly would seem odd that only the first 6 episodes of True Blood are showing. I verified that that is, in fact, all that's available in your area. I, however, do not know why that is. So I'm going to investigate the issue with the group that manages Video on Demand assets and see what's going on and if/what the ETR on that is. I'll keep you posted.

Regards, Chris

[VZ_Christian]

lalala,

I was able to reach out to the Video Content Management Center and they confirmed that there should be all 12 eps available.  They are working on correcting the issue now and said that the remaining 6 eps should be available to you in approximately 12 hours!!!

Sorry for the delay in getting these TB eps to you!!!

Regards,

Chris

[lalala · Accepted solution]

Thank you!  That's really helpful.  I appreciate it.

[VZ_Christian]

We do aim to please!!!  Enjoy the shows!  And let us know if there's anything else we can do to help.  =0D

Regards,

Chris

[lalala]

Hi Chris,

The problem is almost solved...I can now see 11 of the 12 episodes.  The last episode is not yet up.  If you could follow up one more time and see if they can add the last one, I'd appreciate it.

Thanks.

[VZ_Christian]

Are you still only seeing 11 episodes?  I know that we hadn't reached  the ETR yet when you posted, so I'm hoping that it's just a matter of them having not uploaded the 12th ep yet.

LMK.

Regards,

Chris

[tperez6305]

Hi,

I know that this is marked as "solved", but I'm having the same problem.  As of right now, only episodes 1 through 6 and 12 are showing (no 7 through 11).  Under HD, only episodes 1 through 6 are listed...  I, too, checked with HBO and I think they should be available in my area...(?)  Could you please help?

Thank you!

[VZ_Christian]

tperez6305,

Hey, I responded to your PM.  Take a looksie and let me know how that works out for you.

Regards,

Chris

[lalala]

Chris,

Yeah, I'm still seeing only 11 episodes.  

Thanks for continuing to follow up on this.