Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So I'm going mad trying to link my UltraViolet account to my FiOS Account. I've got over 100 movies on there and over 50 on Disney Movies Anywhere, which I guess is a whole separate issue.
Anyway, as it stands now, I've got my UltraViolet account connected to every service *except* Verizon and I thought it would be nice to connect it to Verizon. The Verizon account's in my Dad's name but I log in as him all the time no problem. So I'm in his Verizon account with full verified access and keep trying to link my UltraViolet account and it keeps returning back the error "Sorry you must be the primary account holder" which is weird because I'm logged in as him, and he's the primary account holder, with full access. So I try to create a new UltraViolet account under his name, get to the FiOS page and same issue: "you must be the primary account holder"
Then I try calling into FiOS customer service, nobody there knows what to do. I've tried calling UltraViolet, they don't know what to do. I've tried Googling, nobody there seems to know what's going on, but other people have had this issue for a while.
So...does anybody at Verizon know what's going on? What I should be doing differently? I've tried this on just about every computer, phone and tablet in the house, logged in with full authentication, even the one where it has to text my Dad to get a code, and still nothing.
On a separate issue, it looks like there's a link to link my Disney Movies Anywhere account, and I'd like to do that too, but that doesn't go anywhere.