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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Message states unable to authenticate Fios Services. Error code 9-6-24-302-102. Have been on hold for almost 2 hours.
I assume you are using the same login info that you use for accessing your account online?
Have you tried deleting and reinstalling the app?
Or reach out to support via twitter @verizonsupport
Not quite real time but quite responsive