Verizon FIOS remote
jkostan
Newbie

I can't get my remote to change the channels or raise or lower the audio. I'm stuck on channel 2. The red TV light is always on on the remote. Any suggestions?

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Re: Verizon FIOS remote
spacedebris
Master - Level 2

if the light is always on, you may have the batteries in backwards or otherwise shorting out. take the batteries out and make sure you have them in correctly. try replacing the batteries next. If those dont work, call tech support and they will send you a new remote.

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Re: Verizon FIOS remote
jane12116
Newbie

my remote won't change channels.  I've changed to a new remote and have the same problem.

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