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Verizon Fios TV App Streaming/Online Guide Down
HobbesinVA
Enthusiast - Level 1
‎08-27-2018 07:49 AM

Since August 26, 2018, the Verizon Fios TV App will not stream or show its online guide. I have uninstall/reinstall the app and signed out/signed into the app. 

The App Guide states "No Data Available". 

The streaming section will show tv programs available for viewing. However, when I click to stream a show, it shows the following issues: "Airing on Dec 31 1969, 7:00PM" and "No Data.....Oops! We weren't able to load the data. Please retry later."

It seems to affect all channels on the app. 

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Re: Verizon Fios TV App Streaming/Online Guide Down
CRobGauth
Super User
Super User
‎08-27-2018 09:32 AM

Have you reported issue via app?

I am having a similar issue in that I can't stream recorded content.

Have reported and waiting on a response.

The more people that report, the more attention it should bring.

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Re: Verizon Fios TV App Streaming/Online Guide Down
HobbesinVA
Enthusiast - Level 1
‎08-27-2018 09:34 AM

I did report the issue. The App Team stated there was a system outage. The team reports the issue is resolved; they advise to exit the app and try again.

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Re: Verizon Fios TV App Streaming/Online Guide Down
CRobGauth
Super User
Super User
‎08-27-2018 09:43 AM

Mine is still not functional.

Will wait to see what response I get on my ticket.

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