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Volume on DVR and OnDemand too low
montekat
Enthusiast - Level 1
‎01-13-2018 02:22 AM

The volume on recorded programs and On Demand programs is much lower than it is on regular TV.  I have repeatedly reset everything, and nothing helps.  It is virtually impossible to reach Customer Service.

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Re: Volume on DVR and OnDemand too low
tns2
Super User
Super User
‎01-13-2018 05:05 AM

Often this has to do with Dolby Digital sound which has inheritently lower volume to allow more dynamic range.   Realy loud sounds will still reach the highest levels,   I believe 6 DB lower.  I don't recommend it but they have some settings to try and make speach sound louder

But either way the volume level is usually the content provider and not a Verizon issue.

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