Watch DVR shows while away from home

[Scrltotara]

why can't I watch my recorded programs on the go??  It tells me I have to be connected to my home router. To me that kind of defeats the point do having the app. 

[CRobGauth]

It does work as I do it all the time.

I assume you have quantum.

Can you see shows?

Try opening a ticket from within app.

They can diagnose issue.

[Scrltotara]

Unfortunately, I can't try it again until next weekend when I am up at camp again. But it definitely tells me I can only view DVR shows when connected to my home router

[CRobGauth]

Are you using a phone or tablet?

If phone, can you try cell data instead?

[rbm442]

I am having the same problem. Has anyone ever gotten an answer?

[LawrenceC]

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