Hopefully someone from Verizon checks out these forums because the irony of receiving an email from Verizon saying that they are fighting against Disney on my behalf and for my interests...I try to reply to the email to add my input and actually address my interests...”This email has been sent from an auto-notification system that cannot accept incoming email”.
You say you are fighting these channel providers to keep our bills low, and how crazy it is to have to pay more, yet you’ve raised the monthly rental fees on our TV boxes and router in recent months. At least Disney is providing a new channel in the ACC Network...you raised our rental fees but we received nothing for the privilege of paying Verizon more money.
You’ve also stripped channels from packages (e.g 11 HBO channels disappeared from the most expensive Ultimate package suddenly after AT&T completed their merger) without appropriately adjusting the price downward and channels are randomly pulled off the air. To truly help and stand up for your valued customers, why aren’t these transmission savings ever passed along to us in the form of a discounted bill??? During these fights we suddenly become “valued customers” and there is always a lot of “fighting on our behalf” yet in all my years with different providers I don’t remember ever seeing a reduced bill down the road (or an appropriate discount for loss of service/channels during a blackout). So in what way do we benefit again?
We all know the game. But Disney and the ESPN channels are important for people like me who enjoy live sports. It’s one of the last reasons to not cut the cord from FIOS TV so please be considerate and come to a reasonable agreement with Disney to stop the nonsense.
