Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have rebooted the STB several times and rebooted the router to no avail. I also disconnected the power from the STB. I still have pixilation. Live TV is fine. What else can I do?
If you have more than 1 stb, does it happen on all?
Do you have any internet issues?
Try running a speed test to speedtest.Verizon.net
Do it from a device that is hardwired to router.
See if your results match to what you are what you have subscribed.
I have 4 STB but it is only happening on my HD-DVR STB and I'm not having internet issues.
Try swapping boxes around.
If problem follows box, its the problem.
Otherwise, it is coax or splitter issue.