Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have suffered with pixlation on all the hd channels off and on since I got fios. I have given up watching HD channels. I have called tech support because some channels were so bad (AMC comes to mind) that I could not see it at all. I have gotten the channel is unavailable message as well. I used to use tivo and thought that might have something to do with it so I got a multroom dvr...that has its own issues and i am returning it - it still pixelates, the multi room dvr also does not record the shows i have requested sometimes. I get a message that the channel was changed. Which is not likely because I have set recordings for 0200 and left it on that channel - only one thing being recorded as well. I have viewed this same problem on the boards and have decided to go back to my tivo. Looks like there is no fix for pixelation or multiroom dvrs .
I have never had pixelation in the 3 years I've had Fios. It sounds like you have a bad connection somewhere that is causing a weak signal. You need to call tech support and have them send someone to your home to check all the connections, inside and outside.
AMC comes to mind as delivering an inferior picture to all the Cable/Phone/Satellite TV providers.
But possibly a physical cable or connection problem. At least one person who had this problem a lot eventually had to have his ONT replaced.