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You're Welcome
Specialist - Level 1

I have been on here for a while telling you guys at verizon to get the guide corrected and update the data that is on it because what you have is outdated incorrect data that is not the latest data but info from a long time ago that is still running on the guide. Well now i am back at square one since no one at your company wants to do anything that will be beneficial to the customer as far as the guide is concerned so i am back to contacting the channels myself where their new updated schedules are on the way. It is truly disturbing that i have to do the jobs of people that are at a company who are being paid to do those jobs but that is the unfortunate reality of being a verizon customer. If you want something done then you have to do it yourself and i am going to receive no credit to my account for doing people's jobs for them. For the record i have spoken to several channels that are in foreign countries where i got their supervisors to tell their techs to submit the new schedules which they already had provided to you guys but they were not uploaded to the boxes. I also got several american channels to submit their new schedules to you which will be arriving soon and i see that some of those updated schedules are already on people's boxes. To update the data that is running on your guide is very simple but for some reason no one seems inclined to do so even though it is their job. A lot of people are thinking of cancelling their service because of issues like this as am i but were it not for a high cancellation fee i might have already. In the meantime everyone out there will finally be getting what they are paying for even if they are not aware of the fact that i am the one who is putting pressure on the channels to update your guide when it should be your multi-billion dollar corporation. 1549 canal sur by the was is now correct because of my interaction with sur corporation and i have also been able to learn that sur peru could be added soon. There is no timetable for that addition as it is in negotiations and mega tv which was channel 466 now has an affiliate deal where they too are going to be added. Al jazeera english is what will be on channel 466 after the negotiations are done and the schedule is already up on zap 2 it' website.