YouTube Freezes on Basic STB

[bob]

This is definitely a STB issue.  I have 2-STBs, one with a DVR, the other is the basic STB. Never have a problem with the DVR STB.  I've sat and watched multiple videos, both long and short, and have never had a problem.  

Now, on the other hand, the basic STB freezes every time I use it.  Rebooting cures the problem for a short time, then it freezes again.  Have called Verizon and gotten no solution.

[clem21]

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@bob wrote:

This is definitely a STB issue.  I have 2-STBs, one with a DVR, the other is the basic STB. Never have a problem with the DVR STB.  I've sat and watched multiple videos, both long and short, and have never had a problem.  

Now, on the other hand, the basic STB freezes every time I use it.  Rebooting cures the problem for a short time, then it freezes again.  Have called Verizon and gotten no solution.

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Which boxes do you have, how are they connected, what exactly are you trying to watch? On demand, pay per View, movies?

[td1223]

I have the exact same problem.  Just got a new box and it freezes on youtube.  I moved the DVR around and it never freezes.

[clem21]

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@td1223 wrote:

I have the exact same problem.  Just got a new box and it freezes on youtube.  I moved the DVR around and it never freezes.

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What model box did you get, and how is it connected to the system?