YouTube Widget Not Working

[NeeNee0714]

The YouTube WIdget suddenly stopped working one day ago on one of my TV's.  I can access YouTube, but cannot advance to the next video.  I have checked the remote and the batteries are fine and done troubleshooting on my own. 

Finally, I contacted tech support this morning and was told there is a outage with YouTube.  Is anyone experiencing the same issue? 

This is so frustrating.

[Ampence1]

Same here. 

[Liberiangurl85]

Having the same issue. I got new remotes and everything. The YouTube widget is visible but my remote can not interact with it at all. 

[Lori08753]

I'm having the same issue, it started last night. 

[Liberiangurl85]

Updated to add: I called technical support and they sent a signal to my box to completely reset it, to factory settings. It worked. I had to log back in to my Netflix and YouTube, reconnect my remotes and all, but the problem was solved. Hopefully it stays that way. 

[Camello]

It seems to be an issue with my tv as well. My granddaughter watches nursery rhymes sons and all the sudden it stopped working. 

[clem21 · Accepted solution]

---

@Camello wrote:

It seems to be an issue with my tv as well. My granddaughter watches nursery rhymes sons and all the sudden it stopped working. 

---

Try a system reboot. First unplug power to the router, Fios box and any other Fios boxes you may have. Plug the router back in, make sure it is stable, then power back up the main Fios box. When that is stable power up the other minis one at a time. Hopefully that will clear up the issue.

[Nancy2082]

Ours is stuck too. We watch it all the time. The system reboot did not work for us. Any suggestions? 

[LawrenceC]

I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed. Please feel free to open a new thread for further discussion. Thank you.