charged more then quoted and bill not recieved in mail
703penn
Newbie

Note sure what happened I just got a text from verizon that my bill is past due its my first bill , I never recieved my bill though ..

And it says I owe 91.58

but that is not what i was quoted when i signed up its suppose to be

Below is a recap of the services you've selected so far and the estimated monthly charges. This would not be your actual bill.
 Products and PromotionsMonthly Charges
 
 Bundle
 Verizon Triple Play$49.00
 
  • FiOS Digital Voice Unlimited
 
 
  • FiOS TV Select HD
 
 
  • FiOS Internet 25/25
 
 
  • $25.99 Bundle 24 Mo. Discount Included
 
 
  • $25 Bundle 24 Mo. Discount Included
 
 
  • $15 Bundle 24 Mo. Discount Included
 
 FiOS TV
 (Rent): 1 TV Equipment Package$11.99
 FiOS Internet
 (Rent): Wireless Router$7.99
 
 Subtotal$68.98
 Taxes, Fees and Other Verizon Charges$13.24
 FiOS TV Broadcast Fee$1.99
 Estimated Monthly Charges$84.21
 
   
 One-Time Charges 
 FiOS Internet Activation Fee @ $49.99Fee Waived
 FiOS Internet Installation Charge @ $79.99Fee Waived
 
 
 Subtotal$0.00
 
 Taxes, fees and surcharges are an estimate and will be based on your actual activation/installation date.
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Re: charged more then quoted and bill not recieved in mail
ElizabethS
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Re: charged more then quoted and bill not recieved in mail
CRobGauth
Community Leader
Community Leader

Have you logged in to your online account to see the bill?

There may be explainable differences.

As stated, this is a peer to peer forum.

Billing issues you need to call in to customer service.

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