Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
customer service
Jacckie55
Newbie
‎07-13-2018 03:26 PM

I've being puting on hold for 50 min. to talk with someone on cusomer service .I just got my service installed yesterday and do not have the chanels listed in my package

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: customer service
jonjones1
Legend
‎07-14-2018 03:36 PM
@Jacckie55 wrote:

I've being puting on hold for 50 min. to talk with someone on cusomer service .I just got my service installed yesterday and do not have the chanels listed in my package

Unfortunately it’s either the 1-800-VERIZON call, or use the chat service from the website or another gentleman here recommends using the social media twitter to contact Verizon. 

Another place to try would be https://www.dslreports.com/forum/vzdirect

these are real Verizon employees who can assist you.

0 Likes
Reply