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Signed up for fios back in february & am already on dvr #3...called "support" this afternoon because I was still getting billed for dvr #2 even though I returned it - whatever the genius on the phone did in deactivating #2 from my account my current dvr rebooted...after it did I went to watch something in my records & started getting an error which says that my recording cannot be viewed at this time please try again later...i've since noticed that all my recordings are listed, but it says 0% storage used - how can this be?? i've tried rebooting the dvr, the router, unplugging coax & rebooting, the works - now they want to send a tech & move me on to dvr #4 which I really don't want...anyone encounter this issue & have a suggestion? thanks!
I see that your post is several years old, but my DVR just did the exact same thing. It rebooted itself one night and afterward showed 0% used. The recordings are listed, but I get the same error message when I try to play any of them.
Were you able to resolve it without getting a new DVR?
Moderators are going to close this thread.
Try the auto fix option under menu support.
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.