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fios tv movie rental
Snicky
Newbie
‎07-18-2015 08:40 PM

I have rented many movies from Verizon Fios, but continue to have the pixalation problem and the sound goes out when it does, Really hard to watch a movie when it does it repeatedly thru the whole movie. We just rented Mall cop2!

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Re: fios tv movie rental
Telcoguru
Master - Level 1
‎07-19-2015 06:28 AM

Do you have more than 1 STB? Does it happen on other STBs? VOD comes from the internet so it is usually a data problem. It can also be a defective ONT in some cases.

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Re: fios tv movie rental
CRobGauth
Super User
Super User
‎07-19-2015 09:31 AM

You can call and get a credit for a rental movie that doesn't show properly.

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