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how to make a complaint to VZ that gets noticed?
Enthusiast - Level 1

How do we, as a customer, make a complaint to Verizon regarding their fios tv line up and deleted/changed channels? I dont mean a chat with india, or calling a phone #. how about an email to verizon board members? an email to the CEO?

How can a customer voice a concern, and actually be heard?

Thank you.

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