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linking up Ultraviolet account - Verizon's directions are a dead end
Enthusiast - Level 3

Tried following  Verizon's directions to link up my Ultraviolet and FiOS accounts.

Says to go to the My Services page and In the UltraViolet™ Library section, link or unlink your UltraViolet™ Library. Click on "Link UltraViolet™ Library” to enter in your account credentials.:

Here is what is in the Ultraviolet section. I don't see a Link Ultraviolet Library item. 

FiOS Content Library Partners
Add your UltraViolet content to your FiOS Library. All you need to do is link your Verizon account with our digital content provider. Learn more about linking by clicking below.

Clicking Learn More About Ultraviolet takes you to a Verizon page

that says "Link UltraViolet & My Verizon"

but says prominantly in red:

"Sorry for the inconvenience but you must be the primary account holder and have FiOS TV service in order to link your UltraViolet™ Library to your Verizon FiOS account"


I AM the primary account holder and if I don't have FiOS TV service what in blazes are we paying over $130/mo for?

Tags (2)
Re: linking up Ultraviolet account - Verizon's directions are a dead end
Community Manager
Community Manager

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.