my fios tv is stuck in Mute mode and i have no sound

[Buster477]

turned off tv left remote on bed. the next day the tv is stuck in mute and i can't get it off 

[CRobGauth]

The TV has no sound?

Have you tried using TV remote vs FIOS remote?

Does remote control TV volume or STB volume?

[sandyvasquez]

Here's the solution.

I am having a problem with the sound on my TVYour problem may be caused by the volume settings you have currently set in your Interactive Media Guide. To check the volume settings, complete the following steps:

1. Press the Menu button on your remote control. 
   
   
2. Scroll down and highlight Settings. 
   
   
3. Press the right arrow key to view the sub menu and highlight Audio. 
   
   
4. Press the right arrow key to highlight Set-Top Box Volume. 
   
   
5. Press OK to launch the audio volume control. Press the Up/Down arrow keys to increase or decrease the volume. 
   
   
6. Press OK once you reach your desired audio level.

If this doesn’t resolve your audio issue, the problem may be with your TV set, please refer to the User Guide that came with your TV for further assistance. 

https://www.verizon.com/support/residential/tv/fiostv/troubleshooting/set+top+boxes+and+dvrs/questio...

[tns2]

IN general its better to set the STB to Fixed audio output level and have your TV (or other audio device) control volume level.  Things can get out of whack if you have both the stb and TV controlling seperate volume levels.

[Mell3]

This works for me EVERY time - I turn off FIOS cable box and turn it back on.

WORKS !!

[LRRL]

Turned set box off and it worked.

[LawrenceC]

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