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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
For the past three weeks the power to the box has been going out. I'll be watching a show for five minutes and then black screen. It doesn't seem to matter if I just turn it on or if I've been watching it for awhile. The power completely shuts off and I have to select menu on the remote where it takes a minute to download and set up the box again. I am beyond frustrated. It happens all day and multiple times in one sitting. Even while I'm watching roku through my HIM1 I see the lights turn off on my box and reset itself when I'm not watching the tv. I have checked the cables. Unplugged and plug back in. Made sure the cords aren't twisted. I don't get it.
How can I fix this problem?
get box replaced!
Replace the box. You can easily do it via the box, online, or at a store.