prism tv and phone lines

[Stella135]

We recently had prism tv installed. I asked the tech if the phone lines would be ran through the prism as our phone lines went out three times during the install. He said no they ran separately. As it turns out, my suspicions were valid. My phone lines are echoing now and sometimes squeal. When the power goes out, so do our phone lines. Any way to disconnect the two? Or do we need to cancel prism tv.

[SinCara]

Prism tv is Century Link, not Verzion Fios................