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roku box does not connect with my fios wifi
Passat15
Newbie

roku box does not connect with my fios wifi

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1 Solution

Correct answers
Re: roku box does not connect with my fios wifi
clem21
Super User
Super User

@Janey wrote:

How do you pick channels on a Verizon Fios router to accept a roku stick 


You need to go into the administrative options in the router, go to the WiFi settings, look for the 5Ghz wireless settings and set the channel to something under 100. Save the settings, reboot the router and you should be good.

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Re: roku box does not connect with my fios wifi
jonjones1
Legend

This site can better assist you.

https://support.roku.com/category/115001360548--troubleshooting

select your model and follow the set up procedures.

also make sure your wifi is enabled on your verizon router, and that the SON (self organizing network) is turned off.

Re: roku box does not connect with my fios wifi
clem21
Super User
Super User

@Passat15 wrote:

roku box does not connect with my fios wifi


You also need to see what 5ghz channel the router is set to. My Roku stick wont connect to anything in the ch100 and up range. Set the 5ghz channel to fixed , picked a channel in the 80s, connects fine now.

Re: roku box does not connect with my fios wifi
Janey3
Newbie

How do you pick channels on a Verizon Fios router to accept a roku stick 

0 Likes
Re: roku box does not connect with my fios wifi
clem21
Super User
Super User

@Janey wrote:

How do you pick channels on a Verizon Fios router to accept a roku stick 


You need to go into the administrative options in the router, go to the WiFi settings, look for the 5Ghz wireless settings and set the channel to something under 100. Save the settings, reboot the router and you should be good.