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tv set top box
Rikki13
Newbie
‎07-18-2019 07:43 AM

after power outage, can not get vms to reboot

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Re: tv set top box
Edg1
Super User
Super User
‎07-18-2019 08:14 AM
@Rikki13 wrote:

after power outage, can not get vms to reboot

Call 1800verizon and they should be able to mail you a new one. 

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Re: tv set top box
CRobGauth
Super User
Super User
‎07-19-2019 05:09 PM

Do you have Internet access?

Any error lights on your ONT?

Try powering STB and router off.

Then power on router first.

Let it fully come up.

Then power up STB

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