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watching on my laptop

2 questions.  1st, can I access shows that I've saved on my DVR on my computer? Or is only things that I have to pay extra for?

2nd - I called customer support 3 times today and got disconnected every time.  But before disconnecting me they said I have to replace "a" DVR in my home within a month and I won't be able to save my programs.  What????   I have 3 DVRs.   All my shows must be wiped out?  That is insane.

Re: watching on my laptop
Contributor - Level 2

You can only watch DVR content on the app, it is not available on a PC at all.