Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get $540 when you bring your phone.
end of navigation menu
Ask a question
Correct answers are available for this post.
After yesterdays app update, now my favorite apps wont open! Can i restore so i can get them open?
CALICOTY
Newbie
‎10-20-2016 12:56 PM

After a forced app update, now Facebook, hayday and other apps will not open. How do I restore to where it was yesterday so it will work again??

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: After yesterdays app update, now my favorite apps wont open! Can i restore so i can get them open?
nicandron_vzw
Verizon Employee
‎10-22-2016 01:10 PM

CALICOTY, I know that I too would be just as flustered an experience like this. I know just how much fun Hayday can be, as well as the importance of staying connected with family and friends. We are here to help out. I looked up our Ellipsis tablet line up, but I saw that a new OS has not been released in quite a few months depending on the model. Was the update and OS update, or was it a particular update to an application found in your tablet?

Have you tried uninstalling Facebook, and then reinstalling the app to test and see if you can open the app up again?

Does this happen while you are connected to WiFi, or when using 4G LTE services?

NicandroN_VZW

Follow us on twitter @VZWSupport

0 Likes
Reply