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Can the battery be removed ? My tablet has frozen up. Will not turn off. Only blank screen.
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The tablet has a nonremovable battery. See if this helps:
Soft Reset (Frozen / Unresponsive Screen) - Verizon Ellipsis 7 | Verizon Wireless
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The tablet has a nonremovable battery. See if this helps:
Soft Reset (Frozen / Unresponsive Screen) - Verizon Ellipsis 7 | Verizon Wireless
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TULLJR,
Thank you for reaching out to us. We certainly want to make sure that your concerns are address promptly. With a Non-removable battery, you may want to try completing a Soft Rest on the device. What is the make and model of your tablet?
NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!