Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!
For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address.
If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Cannot type using Zagg keyboard that came with Ellipsis
ADACUN85
Newbie

Typing on the Zagg keyboard is not possible.  The tablet recognizes individual letters at the rate of about 1 per second.  If I type faster, it simply doesn't recognize 4 out of 5 letters, so I have to type each letter VERY SLOWLY.  Why?  it tells me I'm barely using the RAM.  YES, I've restarted, cleared the cache, cleaned cookies, and even did a factory reset.  So if you're going to offer suggestions, PLEASE don't suggest the usual stuff everybody knows to do.  My guess is this ellipsis's next stop is the landfill because it is useless.

0 Likes
Re: Cannot type using Zagg keyboard that came with Ellipsis
Ann154
Super User
Super User

Have you tried pairing the keyboard with another tablet or device to determine the Bluetooth radio is working correctly on the keyboard?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Cannot type using Zagg keyboard that came with Ellipsis
ADACUN85
Newbie

I have not, and I will ; however, the entire tablet is very sluggish and

Chrome caches and freezes regularly. I did install Avast recently, but UT was in a desperate effort to speed it up.

Sent from my Verizon, Samsung Galaxy smartphone

0 Likes
Re: Cannot type using Zagg keyboard that came with Ellipsis
Ann154
Super User
Super User

The Ellipsis tablets aren't on the higher end of the spectrum for hardware and software specifications. Personally I wouldn't have recommended purchasing one for myself or another person.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Cannot type using Zagg keyboard that came with Ellipsis
ADACUN85
Newbie

I have sadly learned that lesson. It's been glitchy from the git go. I am now sadder but wiser. I'm going for a Galaxy S3 asap and putting the Ellipsis experience behind me. Thanks for your help, though!

Sent from my Verizon, Samsung Galaxy smartphone

0 Likes