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I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?
rwfennimore
Newbie

Can't connect to some WiFi networks with my ellipse 8 my droid maxx 2 has no problem connecting to the same WiFi any ideas or solutions?

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1 Solution

Correct answers
Re: I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?
Ann154
Super User
Super User

Do you know if the WiFi signal is being broadcast on the 2.4 GHz or the 5 GHz channels?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?
Ann154
Super User
Super User

Do you know if the WiFi signal is being broadcast on the 2.4 GHz or the 5 GHz channels?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?
vzw_customer_support
Customer Service Rep

We want you up and running on any availalbe wif networks.  What happens when you try to connect ot the network?

MatthewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?
rwfennimore
Newbie

I can connect to other networks without issue brother has ellipse 10 no problem connecting to same wifi

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Re: I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?
GreenBeret
Enthusiast - Level 3

I have the same problem with wifi connectivity with my Ellipsis 8.   How can you tell whether you are in 2.4 or 5?

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Re: I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?
Ann154
Super User
Super User

You can use an application to view the type of wifi signal that is in range of your device.

https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I can't connect to some wifi networks with my ellipse 8 my droid maxx 2 has no problem with the same wifi?
parismom
Newbie

omg.  this is the same problem i'm having with either 2.4 or 5.0.  i don't think it's a comcast problem. nor, do i have this problem with my other ereaders, one being an ellipse 6.

 

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Re: I can't connect to some wifi networks with my ellipse 8
parismom
Newbie

i'm running 2.4 and 5.0.  really need an answer to this 4 year old question.  thanks!

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Re: I can't connect to some wifi networks with my ellipse 8
vzw_customer_support
Customer Service Rep

Hi, parismom. Thanks for checking in on our community forum. Since this is a pretty old thread, I just want to make sure we're dealing with the exact same situation. Your Ellipsis 8 tablet will not connect to some WiFi networks, but your Ellipsis 6 as well as other devices will connect to those networks without issue? Is your tablet fully up to date on software? EricW_VZW

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Re: I can't connect to some wifi networks with my ellipse 8
parismom
Newbie

Hi eric,

yes, you have the situation correctly.  The problem is that I’m unable to connect to wifi so I’m unable to download an update. Thanks for looking into this for me.

\
abby

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