I just upgraded my operating system from version 31F22 to 31F27. Now my tablet will not connect to my home wifi network. Wifi is on, network shows available, but will not connect either automatically or manually. No isssues prior to update.

[tdeboalt]

I just upgraded my operating system from version 31F22 to 31F27. Now my tablet will not connect to my home wifi network. Wifi is on, network shows available, but will not connect either automatically or manually. No isssues prior to update.

[vzw_customer_support]

Let's get our tablet connected to WiFi once and for all tdeboalt. When did you update the software on your tablet? Are you getting any sort of error messages when you are connecting to WiFi? What model router are you connecting too? Are you able to connect to other WiFi networks outside your home?

Thank You,

MichelleS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[tdeboalt · Accepted solution]

Whoops, ended up being a router issue and just a coincidence I had just upgraded the O/S.

Tom

[carol_vzw]

tdeboalt,

This is great to read. Thank you for sharing your experience and providing this update!