Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

My tablet is optimizing every time it starts up. It is also overheating and burnt wood while optimizing? Help
ROXPRO84
Newbie

Just lately my tablet started optimizing apps upon start up. It takes almost half a day to optimize these. Then it gets so hot that it actually burnt the wood where it was sitting. Any pointers?

0 Likes
Re: My tablet is optimizing every time it starts up. It is also overheating and burnt wood while optimizing? Help
vzw_customer_support
Customer Support

Hearing that your tablet caused the wood on the table it sat on to burn concerns us, ROXPRO84. As this isn't normal behavior for the device, let's look into this further. Do you ever smell any odor that indicates the tablet itself is burning? Is there smoke coming from the device, or is anything appearing to melt on the device? If so, we do recommend taking it into the nearest corporate store for inspection. Here's a link to locate your closest corporate store (we recommend checking the box to not include authorized retailers): http://spr.ly/6580DksQg

 

LynnD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes